What does “SEER Rating” mean?

The Seasonal Energy Efficiency Ratio (SEER) is a measure of the cooling efficiency of your air conditioner or heat pump.  The higher the SEER number, the more efficient the system is at converting electricity into cooling power.  The SEER for ... Read More »

What does “MERV” stand for?

The Minimum Efficiency Reporting Value, also known as MERV, measures the performance of air purifiers, specifically large purifiers intended to clean an entire house or building. Whole house and building air purifiers usually receive MERV ... Read More »

What are some of the differences in types of thermostats?

Number of Stages The number of stages refers to the number of heating or cooling sources that may be controlled by a single thermostat. Programmability Programmability refers to the level of control a user can have over the system. Programmable ... Read More »

Do I have to register my new air conditioner with the manufacturer

Yes!  Lennox is the only manufacturer that offers a full warranty without needing to register with them. Almost all other brands will only offer a full warranty if you register with them online.

When should I change my batteries in my thermostat?

We recommend you replace your batteries with new ones every 6 months in your thermostat, if they are needed.

What causes ice to form on my outside unit or pipes?

There are several possible causes for this including: dirty filters, dirty evaporator coil, indoor blower not working, not enough refrigerant, perfect or fine leaks, outdoor temperature is too low, malfunction expansion valve, low pressure ... Read More »

How do I know what direction to put my filter in?

The arrow indicates air flow direction; the arrow should always be pointed toward the furnace.

How often should I change my air filters?

The simple answer is when they are dirty, but there are some factors we can take a look at like your general air quality, do you have pets? Smoker? Etc. Most air filters are recommended changing every 30-60 days depending on those factors. If ... Read More »